How to contact the Mega Call Center and the most frequently asked questions
In this article we will discuss how to contact the Mega call center and what are the most frequently asked questions by customers. In fact, there are currently many banking products to choose from in Indonesia and adapted to individual or non-individual needs.
Mega Bank itself is an Indonesian company in the form of a limited liability company. Of course, you already know that Mega Bank is engaged in banking financial services based in Jakarta. Mega Bank has existed since 1992 and is part of CT Corp.
Like banking products, Mega Bank has savings products. The savings product also provides transaction services such as remittances, cash withdrawals, balance checks, payments, purchases, purchases, purchases, and more. Of course, there is also a Mega call center that is ready to serve customers if there are complaints about criticism or suggestions.
The difference is that you can enjoy various benefits, such as using debit cards to buy promotions where you can get a 5% discount while shopping at Transmart. Then there are other paytables for customers who are actually eligible, and there are still many promotions tailored to other events.
Assortment of savings products from Mega Bank
One of the most common things that is often asked in Mega call centers is about savings products, when this is often requested by potential customers who want to open a savings account. In fact, there are many products that you can choose according to your needs, including:
- Mega Dana is a relationship that is usually used by individual customers when this savings provides a relatively progressive interest rate with an initial deposit of 100 miles.
- Mega Maxi, almost identical to the Mega fund, except that the initial deposit is larger, which is 1 million
- Mega Ultima is a product used to target high-end customers with an initial deposit of 100 million
- Mega Forex is a kind of savings that requires the medium to store funds and transactions in various currencies
- Mega plan, this product is a term savings product that can help you be disciplined in saving for certain purposes such as tourism, real estate, and more
- Mega Berbagi, as the name suggests, where to get special savings for donations, for example, your savings are distributed for the construction of schools, places of worship and others
- Mega Perdana is a savings account for children with unique character design in passport books and APIs
- Mega Syariah Bank’s savings are sharia-based savings and can serve both personal and business purposes
In fact, some people are curious about Mega Bank products, so it is not uncommon to contact mega call centers for details about the products. This banking company offers many options, so you can choose to save according to your needs.
How to open an account with Mega Bank?
If you already know the different types of savings, it’s time to choose which type of savings is most recommended. The question that prospective clients often ask afterwards is how to open an account where you can go directly to the branch office.
The requirements for creating an accountare very simple, you only need to provide one of the ID cards, such as id card, driver’s license or passport, followed by NPWP, stamp duty of 6000 and initial deposit according to the savings product you choose. You must also attach corporate legal documents if they are used for a business entity.
After meeting the above requirements, you can arrive atthe nearest Mega Bank branch office. Later , you will be asked to fill out the open account form in the customer support section. Simply follow the instructions, if so, you will get a debit card along with a debit book.
Many people try to contact a Mega call center because they want to open an account online. Mega Bank offers the opportunity to open an online account, of course, in a completely digital era, people also want convenience to make the Internet and mobile banking more popular.
For those who want to open an account online, the trick is to register at the Mega ATM. Register online via www.bankmega.com and activate the One-time or OTP password for financial transactions. Thus, you can choose ways of thinking that are simpler according to your needs.
How to communicate obstacles or complaints in a Mega Call Center?
The next question about Mega Bank is, what if customers have problems or want to file a complaint about savings products or services? In fact, it is very simple, if you want to file a complaint, just go to the official page of the Mega bank website, the details are as follows:
- All you need to do is access the site bankmega.com
- Search for “about us”
- Click on the “contact us” button
- Later, there will be a customer service page and then click on the customer complaint form
- Fill in customer complaint information starting with the problematic category, account information includes account type, account number, name, address, phone number, email address, and more
- Please also fill in the details of the complaint from the date of the nominal event, and
- Then click enter
In addition to the above method, you can actually contact the Mega call center or go directly to the nearest branch office, so you can file a complaint directly. There are also numbers that can be contacted that allow you to facilitate complaints.
Complaint Number or Mega Bank Call Center
In addition to arriving directly at the nearest branch or submitting a complaint on the customer’s complaint form, you can contact the hotline service. Even bankmega.com the main page of the site, you can contact the livechat service in the lower right corner of the site’s web part.
Just click on the livechat service and then it will automatically convert toWhatsApp. This is how you can chat through WhatsApp on 0822 0822 5000. You can also have a two-way chat by phone on 080 4150 0010 at home and +62 21 29601600 from abroad.
Instead of going through the Mega call center, you can send criticisms, suggestions, and complaints by email to corsec@bankmega.com. Bialso interacts with your social media accounts, sending direct messages or messages on Facebook, Twitter, Instagram Mega Bank, but make sure that these social media accounts are really official Mega Bank accounts.
As you know , there are currently many fake bank social media accounts that can really harm you if you are not careful and careful when it comes to taking complaints or problems that you have to overcome. Make sure your social media account is the official account, namely Facebook account: BankMegaID, Twitter: BankMegaID, Instagram: BankMegaID.
Mega Bank always prioritizes customer satisfaction by having a variety of options if you want to communicate directly with customer service about inconvenience or complaints. Indeed, you should contact the Mega call center on the hotline number above to consult directly.